Reporting to Assistant Director, you will be responsible for

• Design and implement RS Mall platform operation process and ensure smooth running of new business model execution.
• Improve operation process to enhance the efficiency and effectiveness of platform operation process.
• Ensure that all information related to each marketing campaign is delivered to all relevant parties, e.g. telemarketing agents, trainer, etc.
• Perform post-launch evaluation of each marketing campaign and share key success / learning to all relevant parties.
• Review and identify the improvement areas in the campaign execution process.
• Be the focal point between product manager and marketing head for all matters relating to Telemarketing department.
• Work with big data to initiate campaigns that fit with specific group of customers.
• Work with product manager and marketing head to execute the requested marketing campaign.
• Closely work with data scientist to identify the quality dataset to support campaign analysis and development.
• Manage performance all team members in order to work efficiency and achieve company or KPI’s targets.

The ideal candidate should possess the following background

• Bachelor degree in Marketing (Bachelor degree in MIS or Finance with professional experience in marketing field is welcome.
• At least 5 years of experience in campaign management, category management or process improvement.
• Strong analytics skills, sales environment, including sales process, content, and systems
• Understand the analytics basis and modeling process.
• Strong project management and communication skills
• Experience in agile practice will be advantage.