Senior Manager, Platform Management

Reporting to Assistant Director, you will be responsible for

  • Design and implement RS Mall platform operation process and ensure smooth running of new business model execution.
  • Improve operation process to enhance the efficiency and effectiveness of platform operation process.
  • Ensure that all information related to each marketing campaign is delivered to all relevant parties, e.g. telemarketing agents, trainer, etc.
  • Perform post-launch evaluation of each marketing campaign and share key success / learning to all relevant parties.
  • Review and identify the improvement areas in the campaign execution process.
  • Be the focal point between product manager and marketing head for all matters relating to Telemarketing department.
  • Work with big data to initiate campaigns that fit with specific group of customers.
  • Work with product manager and marketing head to execute the requested marketing campaign.
  • Closely work with data scientist to identify the quality dataset to support campaign analysis and development.
  • Manage performance all team members in order to work efficiency and achieve company or KPI’s targets.

The ideal candidate should possess the following background

  • Bachelor degree in Marketing (Bachelor degree in MIS or Finance with professional experience in marketing field is welcome.
  • At least 5 years of experience in campaign management, category management or process improvement.
  • Strong analytics skills, sales environment, including sales process, content, and systems
  • Understand the analytics basis and modeling process.
  • Strong project management and communication skills
  • Experience in agile practice will be advantage.

Application Form

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